IconQ - Browse and shop the Icon Q Collection of Wireless Bluetooth Earphones, Headphones and Speakers, Android Tablets and Qi Mobile Wireless Charging Accessories.

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IconQ - Browse and shop the Icon Q Collection of Wireless Bluetooth Earphones, Headphones and Speakers, Android Tablets and Qi Mobile Wireless Charging Accessories.

Returns, Exchanges and Refunds Policy

 

30 Day Satisfaction Guarantee

We value our customer relationships and provide a 30 Day Satisfaction Guarantee Return Policy on all products purchased directly from Icon Q (at GetIconQ.com) or via Icon Q Direct marketplace storefronts on (Amazon.com, Newegg.com, Sears.com, Rakuten.com, 11Main.com, GrandSt.com, Fancy.com, StorEvny.com, OpenSky.com, AhaLife.com, Huckberry.com, ShopSpring.com, and BirchBox.com).

If for any reason you are not entirely satisfied, your Icon Q product may be returned within 30 days from the original purchase date of the product, proof of purchase is required. Upon receipt of your product return, Icon Q will inspect the product and may i) exchange your product, ii) issue a full or partial refund of the purchase price less shipping and handling as well as any applicable promotional discount used during checkout to your credit card, iii) or, issue a full or partial online store credit with GetIconQ.com of the purchase price less shipping and handling as well as any applicable promotionl discount used during checkout. Customers are directed to contact Icon Q within 30 days of purchase via the Return Authorization Form below.

If you received a damaged product, please review the Icon Q Product Warranty and contact us immediately for assistance via the Return Authorization Form below.

If in the event you purchased an Icon Q product from an in-store retail location or from another online retailer, you are directed to contact that retailer directly to initiate the product return or exchange process.

For product return, exchange or refund eligibility, please ensure that:

Products that do not meet the above outlined criteria will not be considered for a return, exchange, refund or credit. Please note that any products which have been opened or used are subject to a 15% restocking fee.

One Year Limited Product Warranty:

Icon Q also warrants to the original end-user purchaser of an Icon Q product, that the product purchased will be free from defects in materials and workmanship for a period of one year from the date of purchase. If a product defect arises within the warrantee period, please complet the return authorization form below, proof of purchase required. The product will be repaired or exchanged at no cost to the original end-user purchaser. This Limited Warranty is valid only in the United States for products sold in the United States. To learn more about the Icon Q product Warranty, please visit IconQCorp.com/Warranty

Icon Q Return Authorization Form